Return Policy

Returns & Exchanges

Because all of our items are personalized and made to order, we are unable to accept returns or exchanges. All sales are final.

If there is a mistake on our end or your item arrives damaged, please contact us within 48 hours of delivery at jaxgifts@gmail.com or 917.696.8228 and we will make it right.

Thank you for supporting a small business! 🎁